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Prescott Auto Repair

324 reviews
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Call Us:(928) 458-5981

Our team at Certified Transmissions Complete Auto Care values each and every review we receive. We serve the Prescott area where our auto repair technicians use cutting-edge technology combined with stellar customer service. Schedule an appointment today. Certified Transmissions Complete Auto Care is conveniently located at 1089 West Iron Springs Road, Prescott, AZ 86305. Our hours are 8:00 AM - 5:00 PM, Monday - Friday. We also serve the communities of Prescott Valley and Chino Valley.

5

We always find the people at Certified Transmission, cheerful, helpful, and pleasant in our dealing with them. One of the things we really appreciate is the fact that they only do what is needed, and don't add things that are not necessary. We have requested something in the past and they have told us that we really don't need it done. Their honesty has created our deep trust of their recommendations for services needed. Thanks guys for ALL the care and things you have done for us this past year with all our cars' difficulties. Walt and Alice

Alice, you and your husband Walt are treasured customers who are very willing to learn how to properly maintain your vehicles. It's a pleasure to work with you to keep you on the road!

- Certified Transmissions Complete Auto Care
5

I had to have the transmission in my 2001 Silverado worked on after 80K of towing a fifth wheel and the service I received at Certified was the best I have ever experienced!

0.5

You didn't do what you said you were which caused me to waste 100$ for you guys to tell me something that I already told you before I brought the jeep in.

Thank you, Hunter for taking the time to write a review, good, bad, or indifferent. You gave us no indication you had already driven the vehicle with a $6,000 diagnostic computer/scanner attached and had a detailed explanation of your PCM (Powertrain Control Module) and the four transmission fault codes in its memory. We also did not know you had already diagnosed the Torque Converter Clutch Always On situation and knew just what to do to fix it. No wonder you refused to have any of the necessary work performed! We really are sorry to waste your time this way. We will be glad to offer you one free $89 Level 2 diagnostics on any of your vehicles the next time you are in need. Please come in and help us help you by fully discussing this issue. I'm sure we can satisfy your complaint. You are a Certified Transmissions, Inc. customer and we will do everything we are authorized to do in order to make this right for you. Thank you again for bringing this to our attention. I sure hope we can help you in the future. Monte Crooks, Office Manager/ASE Certified Service Consultant

- Certified Transmissions Complete Auto Care
5

Thanks for a very good service on my Trans. & Diff. Your worker Kevin, an others are clean workmen they did a great job . Thanks again AL .

As always, it really is a pleasure to serve you, Al, and help keep your wheels on the road.

- Certified Transmissions Complete Auto Care
5

I've been a client of Certified Transmissions for 8 years. They always take care of my elderly pick up for me and help me keep it going just a bit longer. Thank you guys!

5

I've been a client of Certified Transmissions for 8 years. They always take care of my elderly pick up for me and help me keep it going just a bit longer. Thank you guys!

5

AS ALWAYS, wonderful service and customer relations. And you gave me such good news about my rear engine seal! Thank you for always treating me and my car with such respect and care. The best automotive service I have ever received and recommend Certified Transmissions to everyone. Sally Montana

Sally, you are a great representative for all our wonderful customers here at Certified Transmissions, Inc. You are very interested in learning more about your vehicle and are really attentive to its care and maintenance. Thank you for your review and your business. We really do appreciate you. Monte

- Certified Transmissions Complete Auto Care
5

AS ALWAYS, wonderful service and customer relations. And you gave me such good news about my rear engine seal! Thank you for always treating me and my car with such respect and care. Sally Montana

5

Did not talk to anyone but the guy at the desk. He was very easy to talk to and made me feel very comfortable leaving my baby with them. All the work was done as promised, no stains inside the truck and and detailed bill. I'll be back and will refer this place to anyone.

Thank you, Charlie. It's easy to talk with our knowledgeable customers like you. We treat your vehicle like it was our only means of transportation.

- Certified Transmissions Complete Auto Care
5

Paul and the staff (sorry don't know all there names) were very professional and took the time to explain what was going to happen, how long it would take approxemitely. They were very understanding when I forgot I had a teacher at the kid's school to talk to and was going to be late, they fit me right in, it did take over 4 hours with their lunch in there tho which I didn't expect but they are thorough so better safe than sorry! I would have no problem recommending Certifird Transmissions!

Thank you so much Ronda. We do tend to be "booked up" at least a couple weeks in advance; but, our Service Manager, Paul and our ASE Certified Master Techs are really good at working customers in as needed. Our owner, Mike also takes good care of us, including 1 1/2 hr. lunches each workday. Please do not hesitate to call with any questions, concerns, or diagnostic, maintenance, or repair needs. We appreciate your business! Monte, Office Manager/ASE Service Consultant

- Certified Transmissions Complete Auto Care
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Certified Transmissions Complete Auto Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Certified Transmissions Complete Auto Care (928) 778-2231 if you have any issues in accessing any area of our website.