Meet Our Staff
Mike Pfeiffer, AAM
Owner and President: ASE Master Tech, Service Consultant, and Parts Specialist
Mike Pfeiffer, the owner of Certified Transmissions Complete Auto Care, grew up in Wisconsin. Mike and his cousins grew up with grease on their hands. Right out of high school, he went into hardware, and got his business sense working in retail. He was assistant manager, with 105 people underneath him, selling hardware. Retail burned him out--65 hours a week, and he hated his job. His uncle advised him to change careers, and asked him to work for him. So he quit (his wife was pregnant), and went to work for his uncle. He was mechanically inclined, so he had the background. His uncle was close to retirement. His cousin didn’t want to stay with the shop, so he had an agreement to take over the shop. His cousin didn’t move on, he didn’t want to partner with his cousin, so another cousin was in Phoenix and he went there to investigate the transmission part of the business, but disliked Phoenix.
Mike and his wife took a bus tour to the Grand Canyon, had an extra day, and went to Prescott. They fell in love with Prescott. He was told they couldn’t make money in Prescott, but he knew there was plenty of opportunity. That was 31 years ago. 31 years later, as of October 24, 2018, here he is making a living in Prescott! Mike had many certifications, so decided to name the business Certified Transmissions.
Service Manager: ASE Service Consultant, ASE Parts Specialist, Work Flow Supervisor
As Certified Transmissions Complete Auto Care’s Chief Service Consultant and work flow specialist, Paul is an ASE and Automotive Management Institute Certified Service Consultant. Paul started out in the automotive industry by working at his dad’s service station in the mid-1980s. He joined the Certified Transmissions, Inc. family in 2003. Paul also holds an ASE Parts Specialist Certification and keeps Certified’s operations running smoothly, despite a hectic, busy schedule.
Shop Foreman: ASE Master Tech, ASE Undercar Specialist, ASE Medium/Heavy Truck Specialist, ATRA Master Rebuilder
Andy joined Certified Transmissions Complete Auto Care in 2003 after his many years in the industry, including as a Ford Master Drivetrain Specialist and a UTI (Universal Tech Institute) Instructor. Andy's many professional certifications include ATRA Master Transmission Rebuilder, ASE Master Automobile Technician, ASE Undercar Specialist, and ASE Medium/Heavy Duty Truck Technician. Andy keeps the Certified shop production running at its most efficient and answers many technical questions from our neighbor automotive shops, especially concerning transmission issues, including late and vintage parts.
Diagnostics and Repair Solutions Specialist: ASE Master Tech, ASE Master Medium/Heavy Truck Tech, ASE Advanced Specialist, with other ASE Certifications
Kevin loves to solve complicated electrical and mechanical automotive issues and challenges. Joining Certified in March 2008, Kevin is a veteran of both the automotive industry and the US Air Force. Kevin has several ASE Advanced Certifications including Master Automobile Technician, Undercar Specialist, Advanced Level Specialist (Engine Performance and Diesel Engine Diagnostics), Master Medium/Heavy Truck Technician, and Alternate Fuels Technician. While attending NAU he majored in Electrical Engineering. Kevin’s military service involved being an honor graduate in Electronics, Communications, and Navigation. Kevin’s 20 years of ASE-Certified experience in the automotive field is supplemented through continuing education in nearly every automotive discipline.
General Services Specialist: ASE Master Tech, ASE Automobile Specialties
Besides being an ASE Master Automobile Technician, AJ is also ASE Automobile Specialties Certified in Automatic and Manual Transmissions/Transaxles, Engine Repair, Suspension and Steering, and Brakes. AJ joined the Certified family in August, 2012, with 12 years of experience in the automotive industry. With his training and expertise, AJ knows how vehicle systems generally and specifically integrate with each other.
Transmission Rebuild Specialist: ASE Certified Transmission Specialist
For the past 10 years, George has been Certified semi-retired, Go-To transmission rebuilder. George holds an AAS Degree in Automotive Technology from Triton College, which program is certified through ASE (Automotive Service Excellence) via its NATEF (National Automotive Technician Education Foundation). George and Andy, our Shop Foreman, have worked together in the same shops or in close proximity to each other in the automotive and transmission industry for over 35 years. Even on a part-time basis, George gives a full-measure of full-service automatic and manual 2-wheel and 4-wheel transmission assembly, transfer case, and differential expertise. George is extremely knowledgeable with either vintage or the very latest transmissions and everything in between.