Affiliations & Certifications
We at Certified Transmissions, Inc. understand how important it is for you to find dependable, honest, high quality vehicle service, especially when you did not plan for your personal or commercial transportation to develop problems. This is why we value, maintain, and adhere to the code of ethics required by membership in the following reputable certification and auditing organizations. These associations help us best serve you and allow you the confidence of knowing that your automotive information, maintenance, service, and repair needs, including your trust in us, will be well met by our Certified Staff.
Automotive Service Excellence
Our technicians are ASE-Certified. ASE stands for the National Institute for Automotive Service Excellence. Finding a good auto repair facility is always a concern, especially when the unexpected happens. One important thing to remember is to look for ASE Certification. ASE-Certified automotive technicians and other service professionals can be identified in several ways. The most obvious is to look for the ASE sign on the facility. Once inside, most establishments proudly display the ASE certificates earned by their technicians in their office or waiting room. Finally, the technicians may be wearing an ASE patch on the shoulder of their uniform or a pin above their nameplate. All ASE-Certified professionals are proud of their achievement and are more than willing to show you their credentials. ASE has years of experience helping the automotive industry verify the skills and knowledge of the technicians working at dealerships, independent repair shops, collision shops, franchises, fleets, and more. Car owners and the service and repair industry regard ASE certification as the standard measure of competency and a guide to quality auto repairs.ASE has taken this responsibility one step further by recognizing highly qualified repair facilities and allowing them to showcase their technicians and their commitment to excellence. It is called the Blue Seal of Excellence Recognition Program. The Program’s emphasis is to identify establishments having at least 75% of their staff be ASE-Certified professionals. It is a program for businesses striving to be the best and willing to prove their commitment. Certified Transmissions, Inc. earns this certification with 100% of its full time staff ASE Certified. All four of Certified Transmissions Complete Auto Care’s Technicians are ASE-Master Certified in multiple automotive diagnostic, service, maintenance, and repair disciplines. They specialize in all vehicles from passenger cars to heavy and medium trucks. In the office, Paul and Monte are both ASE-Certified Service Consultants. Paul and shop owner Mike are also ASE-Certified Parts Specialists.
BBB Accredited Business
Local Better Business Bureaus, BBB, and the U.S. and Canadian National Council of Better Business Bureaus (CBBB) are dedicated to fostering honest and responsive relationships between businesses and consumers, instilling consumer confidence, and contributing to a trustworthy marketplace for all. Businesses are accredited and receive individual ratings based upon adherence to BBB standards of ethics and reliability. Certified Transmissions Complete Auto Care is an A+ rated business, the highest rating issued by BBB, and has been for over 25 years.
Automatic Transmission Rebuilders Association
ATRA--the Automatic Transmission Rebuilders Association--is an international trade association for the professional automatic transmission repair industry. With members across the US and Canada, ATRA's network of automatic transmission repair professionals can offer you repair and warranty coverage anywhere you are likely to drive. Because, wherever you go--from coast to coast--there is always an ATRA member nearby. With nearly 2,000 members, ATRA is larger than every automatic transmission repair chain combined--nearly three times the size of the largest chain in the US. Which means that no chain can provide better warranty coverage than our network of professional service centers. Every ATRA member, including Certified Transmissions Complete Auto Care, must adhere to ATRA's Code of Ethics, which are the industry standards for providing honest, professional service. So, when you take your car to an ATRA member, you are assured of polite, professional service, at an honest price. And not just automatic transmission repair: most ATRA members also provide diagnostic and repair service for manual transmissions, clutches, differentials, driveshafts, drive axles, and transfer cases. Which all boils down to one inescapable conclusion: If your car starts but does not move, you need to call your nearby ATRA member--right away! We have a 2-year/24,000-mile warranty through ATRA.
Automatic Transmission Service Group
ATSG is a technical support service for the Automatic Transmission Industry. We offer a Technical Hotline, Books, Software, Bulletins, Seminars, and Technical Courses to the Automatic Transmission Professional. Certified Transmissions Complete Auto Care is the longest standing ATSG member West of the Mississippi.
Certified Transmissions Complete Auto Care is recognized by automotive professionals Nationwide as being the leading supplier of top-quality remanufactured transmissions for their customers’ vehicles. When a transmission can’t be rebuilt, and must be replaced with a remanufactured unit, leading auto repair shops, such as CT affiliate Certified Transmissions Complete Auto Care in Prescott, Arizona trust CT so their customers know that “The Job is Done Right...At The Right Price.”
Automotive Service Association
The storied history of the Automotive Service Association (ASA) began on May 31, 1951 and the ASA is headquartered in the Dallas/Fort Worth Texas area. The 12,000 ASA members perform mechanical, auto body, and transmission repairs and can be identified by the red, white, and blue ASA sign. The organization’s purpose is to promote the best interests of the trade, increase its facilities for commercial transactions, and at the same time, offer better service to the public. Also, ASA strives to advance the professionalism and excellence in the automotive repair industry through education, representation and member services. The forefathers of ASA had a vision of uniting independent automotive repair and service facilities like Certified Transmissions Complete Auto Care into a nationwide trade association, and that goal continues to this day. The owner of Certified Transmissions Complete Auto Care, Mike Pfeiffer, is the ASA Prescott Chapter President.
National Federation of Independent Business
The National Federation of Independent Business is the largest advocacy organization representing small and independent businesses in Washington, D.C., and all 50 state capitals. NFIB was ranked the most influential business organization (and 3rd overall), in "Washington's Power 25" survey conducted by Fortune magazine. NFIB's purpose is to impact public policy at the state and federal level and be a key business resource for small and independent business in America. NFIB also gives its members a power in the marketplace. By pooling the purchasing power of its 600,000 members, the National Federation of Independent Business gives members like Certified Transmissions Complete Auto Care access to many business products and services at discounted costs. NFIB also provides timely information designed to help small businesses succeed.
Founded in 1978, Sonnax has become a leading supplier to the automotive aftermarket. The company designs, manufactures, and distributes replacement components for automatic transmissions, torque converters, transfer cases, differentials, and drive shafts, and related products worldwide. ln addition to serving the passenger vehicle aftermarket, Sonnax also has strong product offerings for the high-performance and heavy-duty markets.
The elite Sonnax Tasc Force is a unique organization of a few selected top qualified transmission shop owners whose expertise and responsibility is the diagnosing of common and uncommon transmission issues from around the globe. They then design and implement corrective updates and procedures, including the parts and the tools to correct these existing problems and potential future ones. Reliable shops everywhere rely on the Sonnax Tasc Force to help them rebuild these assemblies better than original equipment. Certified Transmissions, Inc. is proud that our owner, Michael Pfeiffer, is a long standing member of this elect group who constantly communicate with each other and meet annually, or more often if needed, to fulfill their responsibilities.
Certified Auto Repair
Certified Auto Repair isn't a shop name, a chain of stores, or even a franchise. Certified Auto Repair is a shop certification program which embodies a standard of quality held by a nationwide network of the most respected auto repair facilities in the industry. Our members are asked to join based on reputation, integrity, qualifications and expertise. Certified Auto Repair members, such as affiliate Certified Transmissions, Inc., will not only take care of all your vehicle needs, but do it with professionalism and a level of customer satisfaction second to none.
NAPA Service Center
We are in the process of being certified as a NAPA service center. NAPA stands for National Automotive Parts Association. One advantage of a being a NAPA AutoCare Center is quick and affordable access to high quality NAPA replacement parts, so you can get the finest parts at the best price.
Check out our affiliations. We’d love to work on your vehicle. Schedule an appointment today. Certified Transmissions Complete Auto Care is conveniently located at 1089 West Iron Springs Road, Prescott, AZ 86305. Our hours are 8:00 AM - 5:00 PM, Monday - Friday. We also serve the communities of Prescott Valley and Chino Valley.
BG Products Distributor
We use a complete line of BG products, which is a top aftermarket supplier sold exclusively through distributors. In Arizona, there’s a 100K warranty for BG products.