Our team at Certified Transmissions Complete Auto Care values each and every review we receive. We serve the Prescott area where our auto repair technicians use cutting-edge technology combined with stellar customer service. Schedule an appointment today. Certified Transmissions Complete Auto Care is conveniently located at 1089 West Iron Springs Road, Prescott, AZ 86305. Our hours are 8:00 AM - 5:00 PM, Monday - Friday. We also serve the communities of Prescott Valley and Chino Valley.

4.5

Top Notch Transmission Shop, repaired my E4OD under warranty from another ATRA shop, professional, and courteous workers, Highly Recommend.

That's why we're here. Thank you for being here, too! It's also why we are proud of our Automatic Transmission Rebuilders Association certification. We really do appreciate your business and you taking time to give us a review. Please keep in touch, and we'll keep your vehicle on the road again.

- Certified Transmissions Complete Auto Care
5

Everyone there is very caring and honest. I would be glad to tell anyone take your car here. Thank you Michelle W

Thank you, Michelle. It is always a pleasure to be able to help keep your vehicle able to keep you safely on the road!

- Certified Transmissions Complete Auto Care
5

Once again, I was saved by Certified Transmission. Went in around 2:30 Friday afternoon because the red battery light in my 1994 Ford Explorer had been going on and off for several days and now was staying on???? Well, Paul went out to check and, sure enough, I needed a new battery -- and guess what? After the new battery was installed, it turned out that the alternator was also bad and not charging the battery. So, a new one was ordered and delivered and installed, and I was "out'a there" by 4:00 just in time to get home and let the man in to fix to major leak in my bathroom sink! All's well that end's well. Thank you all at Certified Transmission!

Thank you, Cymbre! Our Customers are the best in the world, and you are a great example of such! We really do deeply care about you and your sources of transportation. We can't always come through with little or no notice; but, whenever we can, Certified Transmissions certainly will. It's one reason we are an ASE Blue Seal of Excellence Recognized Business!

- Certified Transmissions Complete Auto Care
5

Professional job, thorough service, and a good description of what is wrong with my vehicle.

You are also very helpful in thoroughly describing your vehicle's issues. You help us help you. Thank you Natania!

- Certified Transmissions Complete Auto Care
5

these guys are good. Mike and Paul are the best. so friendly and professional. THANX GUYS

Thank you, Dave. Not only is your review appreciated, having you as a customer for the last eight years is in itself a major compliment to us. We'll do our best to keep you and your X-terra on the road!

- Certified Transmissions Complete Auto Care
5

As always , excellent work and on time!

Thank you, John. As with all our customers, we certainly do appreciate your business. Call on us any time!

- Certified Transmissions Complete Auto Care
5

Great The car still runs as new

It's your dedication to keeping your vehicle serviced (especially transmission) at proper intervals, Bill, that does the most for keeping it running like new. We're honored to be part of your routine!

- Certified Transmissions Complete Auto Care
5

Wow! My sweet little 1994 Explorer is just humming along like it did when it was new. The manual shifting is sweet again. Thank you Paul and all your wonderful mechanics.

Wow! What a review! Thank you, Cymbre (love that name). Our techs did the same thing for my 2000 Explorer. We certainly look forward to serving your vehicle service needs in the future. As always, we'll give you a ride back home here in Prescott when you bring your Explorer in. Monte - Office Manager/ASE Certified Service Consultant

- Certified Transmissions Complete Auto Care
5

Provided prompt, professional service!

It's only what you deserve, Tom. Thank you for your review. We look forward to serving your vehicle service needs any time.

- Certified Transmissions Complete Auto Care
4

Expensive. But then again, it is hard to say. I do not give 'five stars' so that is not an issue. Old ('02" Chevy 4Whl Drv Tblzr that has 'had' two tranny repairs/replacements in the past (after some 125K the original went bad - but other things also went bad with this top dollar GM so we are not fans), by another shop in another state. We'd driven the 'missing first gear' SUV for six months but knew we'd need to get it fixed before winter ('14-'15). Estimate was $2800 - bill was $2930.00 something. Expensive. Two year guarantee (or 25K). Four days of service. So how's the shop? Monte is a 'friendly' guy. Never a sour or dour look, always upbeat... remembers names and is "positive"... of course if you are looking at the price, a "smile" while it is all going on is nice! But the older cars are (often) the ones with the "bad trans" and really, they are not going to 'pick and chose' which parts to repair/replace. All it takes is one 'remaining old part' to go bad and they eat the cost of tear down and repair. So it will ALL be repaired/replaced (remaned...) The owner is involved in Transmission 'repair' benchmarks and sits on a board that evaluates all aspects of transmission building, maintenance and repair. That is good we hope and may mean your trans repair is done with superior parts and mechanical knowhow. Time will tell. So far the SUV shifts flawlessly, better gas mileage and confience that we can get in the Trailblazer and go...anywhere. What kind of folks are they or do they appear to be? Honest. Yes, I believe so. Skilled, I watched them, they know their way around an automobile. It is hard to say until many miles down the road "if" all that was promised... is delivered upon. Would I go back? Well, actually, we did. They found a pretty bad axle seal leak and it was fixed about ten days later... hadn't leaked like that prior to the trans repair however it has 200K on it and so any major work might show up an 'about to fail' part. That was $320... big chunk of change to drop before Christmas and the Chevy didn't fit under the tree... but it is done. I would recommend this shop. Make sure you save up for the job, won't be inexpensive but I believe "you get what you pay for" and the job seems (so far) to have been well done.

Thank you so much, Roger. Your review is extremely appreciated and helpful. Such care from our customers helps keep us an ASE Blue Seal of Excellence Shop. We know that a transmission rebuild is the second most expensive repair cost your vehicle will require. Certified Transmissions does not take such work lightly, especially since it has such a tremendous affect on our customers during Christmas time. With the updates now built into your transmission, it is much better than when your vehicle originally came off the assembly line. Remember to have your transmission fully serviced in one year or twelve thousand miles, whichever comes first, and two years, twenty-four thousand miles thereafter. That you returned to Certified for a general automotive repair on your vehicle is the greatest compliment we could have. Again, we thank you and look forward to answering your questions and caring for your vehicle for many, many more miles to come. HAPPY ALL YEAR! Monte Crooks, Office Manager/ASE Certified Service Consultant.

- Certified Transmissions Complete Auto Care

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